Mission Impact Lab
We empower nonprofits to do more with less.
Improve Clarity
Utilize effective information design and data visualization to elevate understanding, credibility, and persuasiveness.
Optimize Effectiveness
Enhance productivity and efficiency while minimizing costs to create a greater impact.
Build Resilience
Strengthen capacity to adapt to operational challenges and recover from setbacks, ensuring sustainability.
Embrace Change
Ensure successful outcomes utilizing organizational transformation and change management strategies.
Achieve greater impact with limited resources.
Nonprofits don’t have it easy.
For over two decades, as a nonprofit Executive Director, COO, and consultant, I encountered the same disheartening fact that all nonprofits must face:
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Grantmakers and donors do not wish to see resources going towards overhead.
I decided there had to be a better way than leaving your organization's operational future to chance, hoping for the elusive non-restricted grant, which, even if you got lucky, was never enough.
​It came down to one not-so-simple fact:
Nonprofits must figure out how to do more with less.
What We Do.
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Optimize Operational Efficiency & Effectiveness
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Research & Implement Cost Savings
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Build Operational Resilience
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Deliver Information Design & Data Visualization
We’ve found four key areas that have the most significant impact on nonprofit operational success:​
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Process Optimization
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Cost Savings Implementation
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Operational Resilience Building
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Information Design & Data Visualization Development
The MiLab team develops and implements tailored solutions based on these four categories, customizing tools to fit each nonprofit’s specific needs.
We then provide comprehensive training, equipping teams with the necessary tools and knowledge to ensure organizational efficiency and effectiveness.
Our project and change management expertise guarantees that nonprofits navigate operational transition and readily embrace change.
Our Information Design
& Data Visualization Work
You only have minutes of a potential grantmaker's focus and only seconds of a possible donor's attention.
Don't leave it to chance!​
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​MiLab ensures that your program’s needs, progress, results, and mission are communicated in accessible and engaging ways while clearly illustrating value and creating a sense of urgency through effective information design and data visualization.​
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Did you know?
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Visual tools increase stakeholder engagement by 40%.
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65% of people are visual learners.
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Visual content is processed 60,000 times faster than text.
Example
Wins are focused upon, and positive results, highlighted.
53% of donors cite poor communication as a reason for stopping their donations.
By using information design principles, nonprofits can create visually appealing and easy-to-understand reports that show the impact of donor contributions.
Example
Your audience can quickly grasp advanced data and statistical concepts.
Visuals can improve comprehension and retention by up to 89%.
Information presented in a visual format, such as graphs or charts, is remembered by 65% of people three days later.
Example
Complicated process? No worries! We have yet to see one we cannot explain.
Infographics are 30 times more likely to be read than text articles, and content that includes infographics, can see up to a 45% increase in engagement rates.
They can boost learning and retention of information by 78%.
Example
Surveys, focus groups, and feedback results should be engaging.
Respondents who find surveys visually appealing and engaging are 40% more likely to complete future surveys from the same organization.
Using interactive elements in surveys, such as sliders and drag-and-drop options, can increase respondent engagement by 30%.
Survey respondents were 50% more likely to understand and accurately answer questions when visual aids were used.
Example
Sometimes, there’s just no way around it—it’s long. That’s okay!
We can do wonders with it.
38% of people will stop engaging with a website if the content or layout is unattractive or too complicated.
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Need to explain next steps to a diverse audience who must be ready to start by next Monday? We got this.
Well-designed, clear, and engaging step-by-step instructions can improve task completion rates by up to 45% and reduce errors by up to 50%.
Example
What about interactive GIS tools to illustrate your needs and support your mission? Funders absolutely love them!
Organizations have reported up to a 50% increase in the effectiveness of their fundraising efforts when using GIS to demonstrate needs and impacts visually.
Example
Sometimes, there’s nothing better than an explainer video.
We do this, too.
Video content holds viewers' attention 2.6 times longer than text content.
Example
What about team communication?
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Do you need to engage and educate your stakeholders or perhaps the community at large? Do you desire a project management tool that anyone can understand?
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Nothing beats a visual approach when dealing with quantitative or qualitative data.
We design communication tools and project and program management resources that are functional, efficient, and motivate stakeholders to engage, learn, and contribute.
Instructional materials with visual aids were 70% more effective in helping users understand complex processes compared to text-only instructions.
Example
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